

Johnny the Bagger: a Customer Service Story
Several years ago when I was with Walmart I attended one of our conventions. A motivational speaker at the convention shared the story of...


6 Ways to Build Long Lasting Customer Relationships
In this age of consumerism, there's a choice for every product. You alone do not hold a monopoly on your product so you must understand...


4 Tips for Getting Your Business Mojo Back
When you’re working long hours and the stress is compiling, your personal life doesn’t go on hold. You still have familial...


Tips to Starting a Business
“I want to go into business.” I hear that all the time, and I get excited when someone wants to invest in the community. So here’s my...


3 Inexpensive Marketing Ideas for Businesses on a Budget
Marketing can be one of your largest business expenses, particularly if you’re unknown and just starting off. If your business has a...


Why Join the Chamber?
Joining the chamber isn’t all about business. There are many incredible friendships that are created in the coming together for the...


8 Ways to Get Noticed on Social Media Today
There's a lot of noise on the social media channels and getting noticed can seem a task akin to pushing a large bolder up an icy slope in...


Four Tips to Making Your Business More Likeable
People buy from people they know, like, and trust. While you might be in the right place at the right time when someone is up against it,...


4 Reasons You’re Losing Customers (or soon will be)
Do you track the number of sales you make along with the revenue? Of course you do. How do your numbers look? Are you increasing or...